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Refund Policy

Effective Date: April 25, 2023

ENTHEOLOGY PROJECT INC (“ENTHEO,” “we,” “us,” or “our”) is a faith-based organization that relies on the generous support of our community through donations. We appreciate your contributions and strive to be transparent in our financial practices. This Refund Policy applies to donations made on our website, https://entheo.info (the “Website”).

  1. No Refunds for Donations

As a general rule, all donations made to ENTHEO are non-refundable. By making a donation, you acknowledge and agree that your contribution is made voluntarily and is an irrevocable gift to support our mission and activities.

  1. Refunds for Errors

We understand that mistakes can happen. If you believe that an error has occurred in the processing of your donation, please contact us as soon as possible to request a refund. Refunds for errors will be considered on a case-by-case basis.

To request a refund due to an error, please contact us with the following information:

a. Your full name, email address, and phone number.

b. The date and amount of the donation in question.

c. A brief description of the error and any supporting documentation (e.g., a bank statement or transaction receipt).

  1. Refund Requests

To request a refund, please contact us at:

ENTHEOLOGY PROJECT INC Phone: +1 415-390-6250 Email: info@entheo.info

Please allow up to 30 days for the processing of your refund request. We will notify you of the outcome of your request and, if applicable, provide instructions on how to return any refunded amount.

  1. Changes to Our Refund Policy

We may update our Refund Policy from time to time. If we make material changes to our Refund Policy, we will notify you by updating the “Effective Date” at the beginning of this Refund Policy and posting the new Refund Policy on our Website.

By making a donation on our Website, you acknowledge that you have read, understood, and agreed to this Refund Policy.